Case Studies

The discipline underlying our progressive approach to business intelligence advisory and implementation services comes from being on the front line – with clients.

Only by planning and deploying business intelligence with hundreds of clients can you fully realize a concrete basis for best practices, a depth of practical technical knowledge, and an understanding of the potential pitfalls involved in BI implementation.

In the case studies that follow you will learn how we've helped people and organizations use BI to drive their business. You may not face exactly the same challenges as the organizations described, but we can apply our accumulated experience to your objectives. Our methodology allows us to provide consistent and proven services, as well as quality assurance and project management to any BI project.

 

SAP integration and Crystal Reports upgrade for a real estate investment firm

Learn how Marcus and Millichap give their sales people at-a-glance information about real estate market trends, and provide clients with unparalleled, pertinent buying and selling advice using a Business Intelligence solution, built by the BI Builders. The BI Builders helped Marcus and Millichap leverage their existing Crystal Reports solution as they upgraded to SAP BusinessObjects Edge BI and integrated with their SAP software.

Customer: Marcus and Millichap Real Estate Investment Services
Industry: Financial, Real Estate Investment Services
Location: Encino, California
System: SAP BusinessObjects Edge Business Intelligence (BI)

 

Data Marts and Dashboards for a call center

Learn how this call center gained access to real-time information to better manage their employees and their bottom line, with help from the BI Builders. Their new data mart, created using SAP BusinessObjects Data Integrator, allows them to access important call center transactional data. Their new custom built dashboards allow them to gain insight into their business and decisions.

Customer: CBV Collection Services
Industry: Professional Services, Collection Agency Call Center
Location: Vancouver, BC
System: SAP BusinessObjects Edge BI, SAP BusinessObjects Data Integrator, Xcelsius®, SAP BusinessObjects Web Intelligence®

 

 

Dashboard and BI business analysis for an auto service company

Learn how Mr. Lube replaced backwards-looking spreadsheets with real-time access to key performance measures using an SAP BusinessObjects Xcelsius® dashboard built by the BI Builders. Mr. Lube benefits from the business analysis and planning that the BI Builders put into the new business intelligence system and dashboard. It keeps managers up to the minute with at a glance, real-time consumer behavior, inventory and revenue performance measures and it allows them to drill down to granular detail.

Customer: Mr. Lube
Industry:    Retail – Automotive Services
Location:   Vancouver, BC
System:     SAP BusinessObjects Edge BI, Xcelsius®

 

 

Custom built BI solution that allows interactive analysis for a healthcare agency

The Occupational Health & Safety Agency for Healthcare in British Columbia uses a Business Intelligence solution from the BI Builders; this gives policy makers the information they need to protect healthcare workers.  BI Builders tailored a business intelligence solution for OHSAH, creating a self-serve web portal that gives healthcare safety professionals access to key indicators, statistics and reports.  

Customer: The Occupational Health & Safety Agency for Healthcare in British Columbia
Industry:
Government, Healthcare
Location:
Vancouver, British Columbia
System:
SAP BusinessObjects Edge BI, SAP BusinessObjects Web Intelligence®

 

 

OEM cloud-based reporting for a billing software company

It is important for Monexa that their customers be able to access the most current data from their billing solution whenever they need it. The BI Builders provided Monexa with a Business Intelligence and reporting solution to meet their client reporting needs. The BI Builders exceeded requirements with a solution that minimized the need for ongoing maintenance, and eliminated the need for custom coding. This resulted in a 75% cost reduction.

Customer: Monexa
Industry:
Financial, Recurring Billing
Location:
Vancouver, British Columbia
System:
SAP BusinessObjects Edge Business Intelligence (BI) with Data Integration, Crystal Reports®, CrystalReports.com, Web Services